SpurConnect

UX Research & Design

Project Summary

In our team of user experience designers, we studied the client’s overview and navigated through an app called SpurConnect while noting our observations and personal user experience using the app. After navigating through the app, our team found that the app was lacking an authentication feature and specific information about profiles. We used these findings to create a test script in which contained scenarios for the interview we prepared for a select few business owners.

My Role

My team and I organized a list of roles in which I was assigned as a note-taker and as technical support. I was in charge of taking notes during the interviewed sessions we held with clients and to support the tech lead when the tech lead was in need of technical assistance.

Methods & Tools

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  • Cognitive Walkthrough
  • Contextual Inquiry
  • Mid-fidelity Prototype
  • Data Synthesis
  • Interactive Prototype
  • Figma
  • Google Sheets
  • Google Docs

Users

  • An owner of a cake business
  • A self-employed interior designer
  • A propietor

Deliverables

  • Cognitive Walkthrough
  • Virtual Contextual Inquiry Protocol
  • Research Findings & Prototype Plan
  • Interactive prototype & tour

Cognitive Walkthrough

In google sheets, we organized a set of tasks and our findings from performing those tasks.

Findings

We found that most tasks were simple, excluding the meeting function. The meeting function lacked clarity and we found it difficult to set up meetings with other users.

Virtual Contextual Inquiry

After completing a cognitive walkthrough, we interviewed clients whom were business owners to discuss their experiences and observe how they interacted with the app.
My team and I wrote down our plan and held two interviews using our plan and contextual inquiry.

Research Findings & Prototype Plan

I collected my findings and created a prototype plan using the layout above to guide my research process. I created two scenarios and user stories to present a narrative of the mental models of the users created in my prototype plan.

Mid-fidelity Prototype

Based off of my research findings, I created a prototype to visualize my findings and establish a theme that went well with the idea of growth and connection.
Click here to see the Figma file of my interactive prototype in action!
I created a mid-fidelity prototype and added interactive elements to it.
I created some samples of the design and the color scheme.
I compared fonts, color palettes, and quotes to finalize the aesthetic of my design.
Check out a video of the app in action!

Want to get in touch?
Email me at:

xiong.siriyah@gmail.com